Video KYC is an RBI-mandated digital verification process that lets you confirm your identity over a secure video call with a Zerodha Capital agent.
What happens on the call
- You will be asked to verify your details and complete a liveliness check, which confirms the verification is authentic.
- You must be physically present in India to complete video KYC.
- Once video KYC is successful, your loan application moves to the next stage.
- If the call fails because of network issues or a failed liveliness check, you can retry the process.
The 30-day deadline
If video KYC is not completed within 30 days of starting your loan application, the application will be cancelled. Any pledge or unpledge charges incurred during this period will be borne by you.
For help at any stage, write to [email protected].